Our professional services team will configure ZetaSafe to ensure you are up and running quickly and seamlessly.
Configure ZetaSafe in accordance with legislation through system health checks, data tidy ups and automated reporting.
ZetaSafe’s APIs enable integration with third party application systems, such as CAFM, Property, FM and PPM Systems (eg MRI Qube).
Streamline your operations further and use ZetaSafe to manage other areas of compliance such as fire safety.
At ZetaSafe we understand that the confidentiality, integrity, and availability of our customers’ information is vital to their business operations and our own success.
We use a multi-layered approach to protect that key information; constantly monitoring and improving our application, systems and processes to meet the growing demands and challenges of security.
ISO 27001 is the international standard that provides the specification for a best-practice information security management system (ISMS).
Achieving accredited certification to ISO 27001 provides an independent, expert assessment that our information security policies and procedures are managed in line with international best practice. This involves over 140 security controls and regular external audits to verify our security controls implementation.
Certification Expiry: 5th February 2022
Certificate no: 223238
A UK Government backed, industry-supported scheme to help organisations protect themselves against common online threats. This requires ZetaSafe to have specific policies and procedures in place and requires our network to be externally scanned for vulnerabilities.
Certification Expiry: 19th February 2022
Certificate no: IASME-CE-013389
A joint industry and UK Government initiative set up to exchange cyber threat information in real time, in a secure, confidential and dynamic environment, increasing situational awareness and reducing the impact on UK business.
Our services are located at top-tier Microsoft Azure data centres. These facilities provide carrier-level support, to SSAE18 level of compliance which include:
Beyond the physical layer, our service is protected virtually with firewalls to block unused protocols and to detect and resist threats. This includes but not limited to features such as:
ZetaSafe regularly tests for security vulnerabilities and regularly scans our network and systems for vulnerabilities. Third-party assessments are also conducted regularly which include:
Our Information Security department monitors notifications from various sources and alerts from internal systems to identify and manage threats.
ZetaSafe is Committed to the UK’s Data Protection Act 2018 (DPA’18) including the EU General Data Protection Regulation (GDPR).
In May 2018, the UK’s and EU data protection legislation was update for the first time in 20 years. GDPR replaces the 1995 EU Data Protection Directive. GDPR strengthens the rights that individuals have regarding personal data relating to them and seeks to harmonize data protection laws across the EU, regardless of where that data is processed. ZetaSafe helps our customers to comply with the GDPR by providing with ZetaSafe’s stringent privacy and security protections.
ZetaSafe Limited is registered with the UK’s Information Commissioner’s Office (ICO). This means we are contractually committed to delivering our services in compliance with UK’s DPA’18.
ICO Registration Number: Z9253709
NB: Whilst this document describes specific tools, technologies and vendors, ZetaSafe is constantly evaluating these and as a result some will change over time. ZetaSafe does not commit to using a specific tool or vendor.
12 March 2021
ZetaSafe offer tailored training packages to ensure all staff are aware of the latest functionality. Train individual users in classrooms, via instructor-led virtual classes. We’ll even come to you to train your entire team in private classes.
Customers who were trained by ZetaSafe have higher user adoption rates and improved overall compliance statistics (Source: ZetaSurvey logon analysis). Train individual users in classrooms, via instructor-led virtual classes, or online courses. We’ll even come to you to train your entire team in private classes.
In order to ensure that your engineers/field staff are using ZetaMobile and their handheld devices (PDAs) accurately and with confidence, ZetaSafe offer Handheld Training which can be delivered onsite for your convenience. ZetaSafe’s Handheld Training includes tutorials such as: using the PDA, using ZetaMobile, working with assets, entering test results and synchronising the PDA.
Through undertaking ZetaSafe’s specific training for end users, ZetaSafe users will become more confident, productive and efficient in their use of the ZetaSafe portal. They will increase their familiarity with features, functionality and navigation; ultimately increasing your ROI.
ZetaSafe’s Administrator Training ensures that Administrators have the core knowledge required to use ZetaSafe effectively and efficiently; manage areas of the system and processing and interpreting information. Administrator training is suitable for those new to their role in using ZetaSafe or those who wish to improve or increase their knowledge of the system.
Created specifically for those involved in designing and implementing a ZetaSafe solution for their company or clients. Implementers training will focus on the fundamentals of ZetaSafe configuration and management and topics relevant to solution design. Learn how to plan and implement solutions, design solutions, gather client requirements and plan a successful project.
ZetaSafe customers are automatically enrolled in basic support but because your needs are as individual as your business, we offer a number of support packages to meet your specific needs.
UK Support Office:
Call: +44(0)1865 920 190